Privacy & Cookies

Who we are

KHAN ADRS (“we”, “us”) provides arbitration, mediation, expert witness and advisory services. This policy explains how we handle personal information collected through this website (khanadrs.com).

What we collect

• Enquiry forms: name, email, phone, organisation and the content of your message.
• Newsletter subscriptions: your email address.
• Chat assistant: the content of your conversation and, if provided, your email address. Conversations are emailed to KHAN ADRS so we can follow up.
• Analytics: anonymised usage data via Google Analytics, only if you accept cookies.

How we use it

We use this information solely to respond to enquiries, carry out conflict checks, send newsletters you have requested and improve the website. We do not sell personal data.

Cookies

Essential cookies record your cookie preferences. Analytics cookies (Google Analytics) are set only with your consent and collect anonymised usage statistics. You can withdraw consent by clearing cookies for this site.

Retention & rights

Enquiry correspondence is retained for as long as necessary to deal with the matter and meet professional obligations. You may request access to, correction of, or deletion of your personal data by contacting us via the contact page. You also have the right to complain to the Information Commissioner's Office (ICO).

Important note on the chat assistant

The chat assistant provides general information only. It does not provide legal advice and no arbitrator, mediator, expert or advisory engagement is created by using it. Please do not share confidential or commercially sensitive information through the chat.